"Innovative Healthcare Management is a welcome addition to the processing and managing the insurance billing of our practice and; follow-up billing with patients. IHM has made the function of insurance billing and collections portion of our practice run more smoothly, leaving us more time to focus on other aspects of running a medical practice. The monthly status reports IHM provides are comprehensive but easy to review and understand.The IHM staff is not only knowledgeable and professional but a pleasure to deal with on a day to day basis. If we require assistance the IHM staff is always there to provide that help. We are happy thatIHM found us"
Scott B. Wells, MD.,PC
655 Park Avenue
New York, NY 11065
"IHM has been an invaluable part of our team, and their cohesion with our office staff has been seamless. The staff of IHM is friendly, knowledgeable, and always available to offer their guidance. The billing expertise they offer has been tremendously favorable to our reimbursements."
Artisan Plastic Surgery
"I am a plastic surgeon located in Westchester, New York. I have been working with Innovative Healthcare Management medical billing services since 2012. With the endless changes in medicine, healthcare billing and preauthorization of services, it has become increasingly challenging. The staff at IHM are specialists. They advise me in areas of coding, preauthorization letters, suggested and written patient collection letters. The staff is able to work with insurance companies to obtain maximum reimbursement to my practice. They are also kind and professional when handling my patients. Since I have been working with the staff at have not received a negative comment, phone call or letter about the way the handle collection practices. Times are difficult for all healthcare providers, having the knowledge, patience and perseverance to work with my office, my patients and insurance carriers is the key to maximize revenue to a medical practice. I have called their office multiple times and have always found a courteous, educated and ready to help person to respond to my needs. I feel that the decision to use Innovative Healthcare Management will be one of the best decisions you can make for your practice. Sincerely,"
John F Farella MD. F.A.C.S
"Innovative Healthcare is a great company to work with. They do our claim submission, claim processing, and follow-up with insurance companies if questions arise on claims. They have helped us better understand our billable coding thereby billing codes that we have missed. They generate client statements and handle phone calls from clients regarding billing questions. They call our clients thereby encouraging our clients to submit payments in a timely fashion reducing our need to send clients to collections. They are always exceedingly helpful when we have questions. My staff is pleased with their responsiveness. We count on them and if it was not for Innovative Healthcare we would need to hire a full time employee to handle our insurance billing."
Facial Plastic & Reconstructive Surgery
Boone, NC 28607